Privacy Policy

MKOR Holdings LLC (“Company”) values your privacy and wants to ensure you understand how we collect, use and share your Personal Information. This policy applies to all Company Websites and properties managed by The Family Electric Project and their affiliates including River Electric. By providing Personal Information to us, you agree to this Privacy Policy.

Important Information

This Privacy Policy explains how we process your Personal Information when you use our Websites, including when you subscribe to newsletters, make reservations, or participate in promotions. Our Websites are not designed for children, and we do not knowingly collect data from individuals under 18.

Contact Information

Controller: MKOR Holdings LLC
Address: 577 Martin Ave, Rohnert Park, CA 94928
Email: | Phone: (707) 937-8915

Personal Information We Collect

“Personal Information” refers to data that identifies you, including:

• Identity Data: Name, username, title, date of birth, gender
• Contact Data: Addresses, email, phone numbers
• Financial Data: Payment card details
• Transaction Data: Purchase history
• Technical Data: IP address, browser information, device information
• Profile Data: Username, password, preferences, feedback
• Usage Data: How you interact with our Websites
• Marketing Data: Your marketing preferences

How We Collect and Use Personal Information

We collect Personal Information through our Services (Websites, Apps, WiFi) and from other sources (social networks, marketing partners, booking engines).

We use your information to:

• Process reservations and purchases
• Send newsletters and marketing materials (with consent)
• Handle inquiries and provide customer service
• Personalize your experience
• Administer promotions and contests
• Analyze data for business improvements
• Comply with legal requirements

Disclosure of Personal Information

We may share your information with:

• Our affiliates managed by The Family Electric Project
• Service providers (website hosting, payment processing)
• Marketing partners (with your consent)
• Social media platforms (based on your sharing activities)
• Legal authorities when required

Other Information and Tracking

We collect non-identifying information through:

• Cookies and similar technologies
• Browser/device information
• Analytics services

You can manage cookies through your browser settings or at http://www.allaboutcookies.org/manage-cookies/.

Security and Your Rights

We implement appropriate security measures to protect your information, though no system is 100% secure.

You have rights to:

• Opt out of marketing emails
• Access, correct or delete your Personal Information
• Object to processing
• Request data portability
• Withdraw consent

Contact to exercise these rights. We’ll respond to legitimate requests within one month.

Data Retention and International Transfers

We retain your information as long as necessary to provide our Services. As a global organization, we may transfer your data internationally with appropriate safeguards.

California Privacy Rights

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.

Updates to This Privacy Policy

We may update this policy periodically. Continued use of our Services after changes indicates your acceptance of the revised Privacy Policy.