Job openings

Location: River Electric, Guerneville CA
Position Type: Full-Time / Part-Time

Job Summary:
The Night Auditor oversees the front desk during overnight hours, ensuring the safety and comfort of our overnight guests . This position is ideal for someone who enjoys working independently, has an eye for detail, and is committed to providing excellent customer service—even in the quiet hours. This position requires regular walks through the campground to ensure guests are adhering to hotel policies.

Key Responsibilities:

Guest Services:

• Greet late-arriving guests and assist with overnight check-ins and early morning check-outs.

• Provide information on hotel amenities, local services, and answer guest inquiries with professionalism and courtesy.

• Hourly walks through the campground to ensure quiet hours are being enforced.

• Respond to guest concerns or emergencies calmly and efficiently.

Audit & Operations:

• Reconcile and balance the day’s financial transactions and prepare end-of-day reports.

• Manage late reservations, cancellations, and adjustments in the hotel system.

• Ensure front desk, lobby and office areas are clean, organized, and secure during the night shift.

• Set up continental breakfast

Communication & Coordination:

• Communicate overnight issues or guest needs to the appropriate departments nightly.

• Coordinate with emergency services if necessary.

• Monitor room availability and update systems accordingly.

• Light maintenance (eg., trash, pool cleaner, bathroom checks)

Qualifications & Skills:

• Prior experience in hospitality, customer service, or night audit preferred.

• Food handler certificate required.

• Ability to work independently and stay alert during overnight shifts.

• Excellent communication and attention to detail.

• Ability to lift 50 lbs.

• Maintain composure in high-pressure situations.

• Familiarity with hotel management software (e.g., Mews, Toast) is a plus.

• Availability to work overnight shifts, including weekends and holidays.

Why Join River Electric?

• Competitive pay and tips

• Opportunities for growth in hospitality operations

• Employee discounts on stays, dining and retail

• Supportive and team-oriented work culture