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assistant general manager
Let’s start off with the most important part-what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
● Salary dependent on experience
● Cellphone Allowance
● Incentive Eligible
● Paid Time off & Holiday Pay
● Referral Bonus (get paid to bring in good people)
● Discounted Lodging, Dining, and Retail
Our Commitment to you:
We are nothing without our exceptional team of people. River Electric is managed by The Family Electric Project, a management company formed by the hospitality powerhouse Shelter Co. With 13 years of experience crafting unique environments from scratch, we pride ourselves in being experts in outdoor leisure. We seek individuals who drive our brand promise of effortless unfussy luxury. We are a tight-knit, inclusive, values-driven team and we have fun, work hard together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks
● Responsible for leading the rooms division at the hotel, including housekeeping and front desk.
● Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
● Selects, supervises, trains, develops, schedules, disciplines, and counsels staff.
● Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
● In conjunction with the General Manager, acts as a direct liaison to all community organizations, county officials, industry associations and public relations entities
● Ensures all applicable standards, policies and procedures are fully implemented in all departments
● Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
● Works with General Manager to meet or exceed established budgetary guidelines for the property
● Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, and capital improvements
● Analyzes team-member and guest feedback and discusses findings with department leaders. Introduces and leads necessary changes and improvements in process and services
● Act as the People & Culture (HR) representative for the property
● Conducts administrative tasks related to recruiting, hiring and onboarding new team members
● Responds to employment verifications and unemployment claims
● Organize, maintain, and reconcile various financial records, both manually and through automated methods including payroll and purchasing controls
● Ensure proper internal control by monitoring guest ledger, advance deposits, and other related ledgers
● Performs accounting related tasks including, but not limited to, cash/checks deposits, payments, monthly petty cash report, etc.
The Nitty Gritty:
● At least 3 years progressive experience in a leadership role at a property of similar size and level of service
● Working knowledge of all applicable laws, codes and regulations
● Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
● Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
● Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
● Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
● Bilingual English/Spanish a plus
● Knowledge of local activities and attractions appropriate for guests to experience
Don’t meet every single requirement? At River Electric we are dedicated to building a diverse and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
director of guest services
Let’s start off with the most important part-what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
● Salary dependant on experience
● Cellphone Allowance
● Incentive Eligible
● Paid Time off & Holiday Pay
● Referral Bonus (get paid to bring in good people)
● Discounted Lodging, Dining, and Retail
Our Commitment to you:
We are nothing without our exceptional team of people. River Electric is managed by The Family Electric Project, a management company formed by the hospitality powerhouse Shelter Co. With 13 years of experience crafting unique environments from scratch, we pride ourselves in being experts in outdoor leisure. We seek individuals who drive our brand promise of effortless unfussy luxury. We are a tight-knit, inclusive, values-driven team and we have fun, work hard together, and strive to leave a positive lasting impression on everyone we meet.
The Brass Tacks
● Works with the General Manager in communicating all details through daily pre-shift meetings and manager and department meetings.
● Demonstrates positive leadership characteristics that empower and inspire team members to meet and exceed standards
● Prepares weekly schedule of staff according to bookings and events
● Monitors forecast to insure labor and direct expenses are held within budgeted guidelines
● Monitor and analyze guest feedback and performance metrics to identify areas for improvement and implement corrective actions
● Manage room blocks and reservations; contract cut-off dates; guest room assignments
● Ensures the fulfillment of any special instructions related to all room reservations
● Reviews the housekeeping supervisor’s scheduling of team members according to business volumes
● Monitors the revenue forecast to insure labor and direct expenses are held within budgeted guidelines
● Oversees a deep cleaning schedule for tents and public spaces
● Assists with execution of all group and social events
● Handle guest complaints and inquiries in a timely and professional manner, striving to resolve issues to the guest’s satisfaction
● Involvement with MOD Program and will assist overseeing the Welcome Desk in the absence of a Manager
The Nitty Gritty
● Five or more years’ experience in a management role at an inn, hotel, resort or equivalent
● Working knowledge of all applicable laws, codes and regulations
● Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals
● Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
● Ability to compute rate, ratio, discounts, interest, commissions, proportions, and percentages and to draw and interpret bar graphs
● Ability to create a team environment within and across departments
● Strong computer literacy
● Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
● Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
● Strong people management skills, including coaching, motivating, delegating, scheduling, and relationship-building.
Don’t meet every single requirement? At River Electric we are dedicated to building a diverse and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Chef/Kitchen Manager
Let’s start off with the most important part-what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
● Salary dependent on experience
● Cellphone Allowance
● Incentive Eligible
● Paid Time off & Holiday Pay
● Referral Bonus (get paid to bring in good people)
● Discounted Lodging, Dining, and Retail
Our Commitment to you:
We are nothing without our exceptional team of people. River Electric is managed by The Family Electric Project, a management company formed by the hospitality powerhouse Shelter Co. With 13 years of experience crafting unique environments from scratch, we pride ourselves in being experts in outdoor leisure. We seek individuals who drive our brand promise of effortless unfussy luxury. We are a tight-knit, inclusive, values-driven team and we have fun, work hard together, and strive to leave a positive lasting impression on everyone we meet.
The Brass Tacks
● Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
● Five years culinary experience in a related field preferred.
● Comprehensive food knowledge, which includes basic knowledge of profit and loss statements, cost control, menu planning, budgeting, training, inventory control and sanitation.
● Must possess the ability to work hands-on in any kitchen environment pertaining to a three meal period and high volume production.
● Ability to handle a flexible schedule, and work weekends, holidays and all shifts.
● Ability to work in a fast-paced environment.
● Must possess or obtain a California Food Handler Certification and or Manager’s Food Handlers License.
● Some fluency in Spanish is a plus.
Physical Requirements:
Must be capable of lifting 50 pounds, push 150-250 pounds on a pushcart, in/out of walk-ins of -10 degrees to 140 degrees with or without assistance.
Requires the physical ability to stand for long periods of time, walk frequently, bend or reach to a height of six feet with or without assistance.
Don’t meet every single requirement?
At River Electric we are dedicated to building a diverse and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
